# SmartZip Support Center

> Help center for SmartTargeting

## Getting Started

- [Setting up your Landing site pages](http://www.smartzip.help/en/articles/4332844-setting-up-your-landing-site-pages.md): This video will walk you through set up and customization options
- [Welcome to SmartZip!](http://www.smartzip.help/en/articles/1947976-welcome-to-smartzip.md): What to expect during Onboarding
- [Onboarding Essentials](http://www.smartzip.help/en/articles/1510009-onboarding-essentials.md): Watch this video to learn how to navigate through your account and what areas you need to complete prior to your Application Call
- [Data & Analytics](http://www.smartzip.help/en/articles/1971215-data-analytics.md): Learn how SmartZip uses "big data" to make listing predictions in your area.
- [Navigating SmartZip Platform](http://www.smartzip.help/en/articles/1948065-navigating-smartzip-platform.md): Utilize your navigation bar to direct to different areas of your platform
- [Launchpad](http://www.smartzip.help/en/articles/2305203-launchpad.md): Complete the initial setup of your SmartTargeting account using our Launchpad feature
- [Agent Branding Setup](http://www.smartzip.help/en/articles/2305398-agent-branding-setup.md): How to create and edit your Branding Profile
- [Launching Campaigns](http://www.smartzip.help/en/articles/2309770-launching-campaigns.md): How to launch your first Geo farm-based Mailing + Online Ad Campaigns
- [Notifications Settings](http://www.smartzip.help/en/articles/2309731-notifications-settings.md): Learn how to adjust your notification settings and add lead notification recipients
- [Lead Capture Websites Setup](http://www.smartzip.help/en/articles/2305351-lead-capture-websites-setup.md): How to customize and launch your Lead Capture Websites
- [Lead Capture Websites: Offer Pages](http://www.smartzip.help/en/articles/2359983-lead-capture-websites-offer-pages.md): Learn more about our four different offer pages
- [Lead Capture Websites: Best Practices](http://www.smartzip.help/en/articles/2362737-lead-capture-websites-best-practices.md): Optimize your Lead Generation efforts by promoting your Lead Capture Websites
- [Widget FAQ](http://www.smartzip.help/en/articles/2360206-widget-faq.md): Capture more responses using our widget feature
- [Lead Funnel + Follow Up FAQ](http://www.smartzip.help/en/articles/2360226-lead-funnel-follow-up-faq.md): Learn how to locate and manage your leads within the platform
- [Lead Nurture Email Drip Campaigns FAQ](http://www.smartzip.help/en/articles/2362729-lead-nurture-email-drip-campaigns-faq.md): Learn more about your Lead Nurture Drip Campaigns
- [Customer Support Resources](http://www.smartzip.help/en/articles/1947977-customer-support-resources.md): How to get in touch with your Account Management Team

## Webinars

- [March 27th: What Makes Successful Teams Stand Out](http://www.smartzip.help/en/articles/2851901-march-27th-what-makes-successful-teams-stand-out.md)
- [July 13th: How to Leverage Your Unique Talents and Increase Your Sales Versatility](http://www.smartzip.help/en/articles/2226204-july-13th-how-to-leverage-your-unique-talents-and-increase-your-sales-versatility.md)
- [June 21st: Reach150 Best Practices](http://www.smartzip.help/en/articles/2065798-june-21st-reach150-best-practices.md)
- [June 14th: SphereTargeting Best Practices](http://www.smartzip.help/en/articles/2065791-june-14th-spheretargeting-best-practices.md)
- [June 7th: Geo- Farming Best Practices](http://www.smartzip.help/en/articles/1992758-june-7th-geo-farming-best-practices.md)
- [January 8th: Double Your Business Blueprint with Hoss Pratt](http://www.smartzip.help/en/articles/1633998-january-8th-double-your-business-blueprint-with-hoss-pratt.md)
- [Jan 19th: Obtain Listings Through Successful Farming](http://www.smartzip.help/en/articles/1076140-jan-19th-obtain-listings-through-successful-farming.md)
- [Feb 22nd: Proactive Outreach In Your Farm](http://www.smartzip.help/en/articles/1103529-feb-22nd-proactive-outreach-in-your-farm.md)
- [April 20th: Expert Respondent Follow Up Tips](http://www.smartzip.help/en/articles/1103527-april-20th-expert-respondent-follow-up-tips.md)
- [May 23rd: Get More Leads! Boosting Traffic to your SmartZip Lead Capture Site](http://www.smartzip.help/en/articles/1103530-may-23rd-get-more-leads-boosting-traffic-to-your-smartzip-lead-capture-site.md)
- [June 20th: 4 Big Missing Structures in Every Realtor's Business](http://www.smartzip.help/en/articles/1076118-june-20th-4-big-missing-structures-in-every-realtor-s-business.md)
- [July 26: SmartZip Best Practices](http://www.smartzip.help/en/articles/1076142-july-26-smartzip-best-practices.md)
- [August 30th: How to Build Your Social Media Presence](http://www.smartzip.help/en/articles/1144262-august-30th-how-to-build-your-social-media-presence.md)
- [October 5th: How to Build your Social Media Presence Part 2](http://www.smartzip.help/en/articles/1214845-october-5th-how-to-build-your-social-media-presence-part-2.md)
- [November 29th: How To Crack The Consistency Code and Get More Listings](http://www.smartzip.help/en/articles/1447375-november-29th-how-to-crack-the-consistency-code-and-get-more-listings.md)
- [Webinar: Google My Business: Maximize Your SEO - Michael Tritthart \(June 2015\)](http://www.smartzip.help/en/articles/1076326-webinar-google-my-business-maximize-your-seo-michael-tritthart-june-2015.md)
- [Webinar: 9 Powerful Techniques for Highly Successful Farming & Target Marketing -- Bruce Keith \(July 2015\)](http://www.smartzip.help/en/articles/1076173-webinar-9-powerful-techniques-for-highly-successful-farming-target-marketing-bruce-keith-july-2015.md)
- [Webinar: Boosting Your Influence with Face-to-Face Interactions - Bill Crespo \(September 2015\)](http://www.smartzip.help/en/articles/1076164-webinar-boosting-your-influence-with-face-to-face-interactions-bill-crespo-september-2015.md)
- [Webinar: Dominate Lead Generation with Facebook - Michael Tritthart \(December 2015\)](http://www.smartzip.help/en/articles/1103548-webinar-dominate-lead-generation-with-facebook-michael-tritthart-december-2015.md)
- [Webinar: Get Social Smart: Honing Your Social Media Strategy - Katie Lance \(April 2016\)](http://www.smartzip.help/en/articles/1076145-webinar-get-social-smart-honing-your-social-media-strategy-katie-lance-april-2016.md)
- [Webinar: Selling Your Value: How to Outshine the Competition and List More Property - Bruce Keith \(June 2016\)](http://www.smartzip.help/en/articles/1076156-webinar-selling-your-value-how-to-outshine-the-competition-and-list-more-property-bruce-keith-june-2016.md)
- [Webinar: Rules of the Game -- Dan Elzer \(November 2016\)](http://www.smartzip.help/en/articles/1103534-webinar-rules-of-the-game-dan-elzer-november-2016.md)
- [Webinar: Follow Up with Bev Blume](http://www.smartzip.help/en/articles/1103533-webinar-follow-up-with-bev-blume.md)

## SmartZip University

- [22 Ways to Generate Listings - eBook](http://www.smartzip.help/en/articles/6338147-22-ways-to-generate-listings-ebook.md)
- [12-Month Marketing Plan - eBook](http://www.smartzip.help/en/articles/6341283-12-month-marketing-plan-ebook.md)
- [Real Estate Farming Guide - eBook](http://www.smartzip.help/en/articles/6341302-real-estate-farming-guide-ebook.md)
- [Real Estate Business Plan Template](http://www.smartzip.help/en/articles/6341293-real-estate-business-plan-template.md)
- [Pre-Listing Phone Interview Form](http://www.smartzip.help/en/articles/6341311-pre-listing-phone-interview-form.md)
- [Email Sales Pitch Template](http://www.smartzip.help/en/articles/6338141-email-sales-pitch-template.md)
- [Proactive Reach Out to Top 20% Templates](http://www.smartzip.help/en/articles/1076190-proactive-reach-out-to-top-20-templates.md)
- [Underwater & Short Sale Templates](http://www.smartzip.help/en/articles/1076261-underwater-short-sale-templates.md)
- [Buyer Opportunity Templates](http://www.smartzip.help/en/articles/1076192-buyer-opportunity-templates.md)
- [Move Up & Move Down Templates](http://www.smartzip.help/en/articles/1076185-move-up-move-down-templates.md)
- [Absentee Owner Templates](http://www.smartzip.help/en/articles/1076181-absentee-owner-templates.md)
- [Article: 6 steps to closing 94% of your listing appointments](http://www.smartzip.help/en/articles/1076149-article-6-steps-to-closing-94-of-your-listing-appointments.md)
- [Respondent Follow up Letter Templates](http://www.smartzip.help/en/articles/1076119-respondent-follow-up-letter-templates.md)
- [Meet the Coach: Debbie De Grote](http://www.smartzip.help/en/articles/1103883-meet-the-coach-debbie-de-grote.md)
- [Weekly Advanced Coaching Series](http://www.smartzip.help/en/articles/1103878-weekly-advanced-coaching-series.md)
- [Success Planning 101](http://www.smartzip.help/en/articles/1103880-success-planning-101.md)
- [Debbie's Resources](http://www.smartzip.help/en/articles/1103877-debbie-s-resources.md)
- [Ask Debbie: Session 17](http://www.smartzip.help/en/articles/1076315-ask-debbie-session-17.md)
- [Ask Debbie: Session 18--Special Guest Speaker: Gee Dunsten](http://www.smartzip.help/en/articles/1076309-ask-debbie-session-18-special-guest-speaker-gee-dunsten.md)
- [Ask Debbie: Session 19](http://www.smartzip.help/en/articles/1076303-ask-debbie-session-19.md)
- [Ask Debbie: Session 20](http://www.smartzip.help/en/articles/1076298-ask-debbie-session-20.md)
- [Ask Debbie: Session 21](http://www.smartzip.help/en/articles/1076228-ask-debbie-session-21.md)
- [February ACS Recordings](http://www.smartzip.help/en/articles/1812872-february-acs-recordings.md)
- [March ACS Recordings](http://www.smartzip.help/en/articles/1812894-march-acs-recordings.md)
- [April ACS Recordings](http://www.smartzip.help/en/articles/1813211-april-acs-recordings.md)
- [Absentee Owners, Expireds, & FSBOs: How To Cultivate Listings](http://www.smartzip.help/en/articles/1076304-absentee-owners-expireds-fsbos-how-to-cultivate-listings.md)
- [Absentee Owners, Expireds, & FSBOs: How to Cultivate Listings--Special Guest: Wally Malesh](http://www.smartzip.help/en/articles/1076295-absentee-owners-expireds-fsbos-how-to-cultivate-listings-special-guest-wally-malesh.md)
- [Door Knocking: How to Keep the Message Fresh \(2\)](http://www.smartzip.help/en/articles/1076237-door-knocking-how-to-keep-the-message-fresh-2.md)
- [Door Knocking: How to Keep the Message Fresh--Special Guest Wally Malesh](http://www.smartzip.help/en/articles/1076229-door-knocking-how-to-keep-the-message-fresh-special-guest-wally-malesh.md)
- [Follow Up: How to Reach Out to Respondents/Prospects Effectively--Special Guest Gus Alba](http://www.smartzip.help/en/articles/1103945-follow-up-how-to-reach-out-to-respondents-prospects-effectively-special-guest-gus-alba.md)
- [Follow Up: How to Reach Out to Respondents/Prospects Effectively--Special Guest: Wally Malesh](http://www.smartzip.help/en/articles/1076296-follow-up-how-to-reach-out-to-respondents-prospects-effectively-special-guest-wally-malesh.md)
- [How To Become A Market Expert](http://www.smartzip.help/en/articles/1076313-how-to-become-a-market-expert.md)
- [How to Become a Market Expert - Special Guest Bob LeFever](http://www.smartzip.help/en/articles/1593726-how-to-become-a-market-expert-special-guest-bob-lefever.md)
- [How to Become a Market Expert--Special Guest Wally Malesh](http://www.smartzip.help/en/articles/1076294-how-to-become-a-market-expert-special-guest-wally-malesh.md)
- [How to Effectively Market Yourself ](http://www.smartzip.help/en/articles/1076314-how-to-effectively-market-yourself.md)
- [How to Influence and Close 98.2% of Your Prospects](http://www.smartzip.help/en/articles/1651516-how-to-influence-and-close-98-2-of-your-prospects.md)
- [How To Effectively Market Yourself \(2\)](http://www.smartzip.help/en/articles/1076302-how-to-effectively-market-yourself-2.md)
- [How to Outshine Your Competitors—Special guest: Wally Malesh](http://www.smartzip.help/en/articles/1076300-how-to-outshine-your-competitors-special-guest-wally-malesh.md)
- [How to Outshine Your Competitors—Special guest: Wally Malesh \(2\) ](http://www.smartzip.help/en/articles/1076130-how-to-outshine-your-competitors-special-guest-wally-malesh-2.md)
- [Lead Follow Up Systems & Thank You Notes--Special Guest: Wally Malesh](http://www.smartzip.help/en/articles/1076308-lead-follow-up-systems-thank-you-notes-special-guest-wally-malesh.md)
- [Open Houses: Maximizing Opportunities--Special Guest: Wally Malesh](http://www.smartzip.help/en/articles/1076234-open-houses-maximizing-opportunities-special-guest-wally-malesh.md)
- [Post Conversational Thank You Notes & Follow Ups](http://www.smartzip.help/en/articles/1076310-post-conversational-thank-you-notes-follow-ups.md)
- [Reviewing and Dominating My Geographic Farm: Individual-style Coaching](http://www.smartzip.help/en/articles/1076301-reviewing-and-dominating-my-geographic-farm-individual-style-coaching.md)
- [Seller Communication](http://www.smartzip.help/en/articles/1076297-seller-communication.md)
- [Seller Communication--Special Guest Wally Malesh](http://www.smartzip.help/en/articles/1076223-seller-communication-special-guest-wally-malesh.md)
- [What To Take To The Door When Knocking](http://www.smartzip.help/en/articles/1076305-what-to-take-to-the-door-when-knocking.md)
- [What to Take to the Door When Knocking \(2\)](http://www.smartzip.help/en/articles/1076269-what-to-take-to-the-door-when-knocking-2.md)
- [What To Take To The Door When Knocking--Special Guest Wally Malesh](http://www.smartzip.help/en/articles/1076227-what-to-take-to-the-door-when-knocking-special-guest-wally-malesh.md)
- [Who Do You Know?](http://www.smartzip.help/en/articles/1076293-who-do-you-know.md)
- [WHO DO YOU KNOW? Special Guest: Wally Malesh](http://www.smartzip.help/en/articles/1076306-who-do-you-know-special-guest-wally-malesh.md)
- [Winning the Appointment—Special Guest: Wally Malesh](http://www.smartzip.help/en/articles/1076299-winning-the-appointment-special-guest-wally-malesh.md)
- [Winning The Appointment](http://www.smartzip.help/en/articles/1076202-winning-the-appointment.md)
- [Cold Calling Script](http://www.smartzip.help/en/articles/1076176-cold-calling-script.md)
- [Landing Page Utilization: Proactive Outreach to Generate Leads](http://www.smartzip.help/en/articles/1076208-landing-page-utilization-proactive-outreach-to-generate-leads.md)

## Video Tutorials

- [Video: Audience Builder](http://www.smartzip.help/en/articles/3031152-video-audience-builder.md): See how to start adding FREE contacts to your account!
- [Branding Deep Dive - SmartTargeting for your Sphere](http://www.smartzip.help/en/articles/1076132-branding-deep-dive-smarttargeting-for-your-sphere.md)
- [Landing Pages Deep Dive – SmartTargeting for your Sphere](http://www.smartzip.help/en/articles/1076131-landing-pages-deep-dive-smarttargeting-for-your-sphere.md)
- [ZipTips: Data](http://www.smartzip.help/en/articles/1103833-ziptips-data.md)

## Account Settings

- [Updating your Login Credentials](http://www.smartzip.help/en/articles/2397413-updating-your-login-credentials.md): Learn how to update your SmartTargeting Login Credentials
- [Notification Settings](http://www.smartzip.help/en/articles/2472010-notification-settings.md): Learn how to adjust your notification settings and add lead notification recipients
- [Adding Additional Emails for Lead Notifications](http://www.smartzip.help/en/articles/2397430-adding-additional-emails-for-lead-notifications.md): Learn how to add email addresses to receive lead notification emails.
- [Billing System Overview](http://www.smartzip.help/en/articles/2397455-billing-system-overview.md): Learn what to expect with our updated billing system and how to contact our Billing Department!

## Campaign Management

- [Marketing Template](http://www.smartzip.help/en/articles/2620877-marketing-template.md): View which Marketing Templates you want to use for your Online Ads, Custom Direct Mail, and Just Listed/Sold Cards.
- [Revamped Postcards](http://www.smartzip.help/en/articles/3196014-revamped-postcards.md): With increasing demand for Postcards, we have decided to make your purchase worthwhile by providing new and convenient features.
- [Handwritten Letters](http://www.smartzip.help/en/articles/2508253-handwritten-letters.md): What are they and how to edit/approve them
- [Mailers FAQS: Postcards + Handwritten Letters](http://www.smartzip.help/en/articles/2400056-mailers-faqs-postcards-handwritten-letters.md): Frequently Asked Questions about Postcards and Handwritten Letters
- [Granting Facebook Advertising Access](http://www.smartzip.help/en/articles/1103933-granting-facebook-advertising-access.md)
- [Online Ads: Display Ads + Social Media Ads FAQs](http://www.smartzip.help/en/articles/2508294-online-ads-display-ads-social-media-ads-faqs.md): Frequently asked questions about how our online ads work
- [Lead Nurture: 8x8 & Monthly HTR](http://www.smartzip.help/en/articles/2528098-lead-nurture-8x8-monthly-htr.md): What are they and how do they work?

## SmartTargeting for your Sphere

- [5 Easy Steps to Getting Started With SmartTargeting For Your Sphere](http://www.smartzip.help/en/articles/3637144-5-easy-steps-to-getting-started-with-smarttargeting-for-your-sphere.md): Learn the 5 easy steps for getting started with SmartTargeting for your sphere!
- [SmartTargeting for your Sphere](http://www.smartzip.help/en/articles/1103851-smarttargeting-for-your-sphere.md): Learn more about nurturing your Sphere of Influence within your SmartTargeting Account
- [SphereTargeting Subscription](http://www.smartzip.help/en/articles/2453453-spheretargeting-subscription.md): Learn more about what a SphereTargeting Subscription entails and the rich predictive insights we offer!
- [Importing your Sphere](http://www.smartzip.help/en/articles/2452523-importing-your-sphere.md): Your go-to guide on how to import Sphere contacts into your SmartTargeting Account!
- [Exporting Contacts from another CRM to Import as Sphere Contacts](http://www.smartzip.help/en/articles/1076155-exporting-contacts-from-another-crm-to-import-as-sphere-contacts.md): Learn more about how to download contacts from another CRM to use within your SmartZip Account.
- [Unlocking Predictive Insights for your Sphere Contacts](http://www.smartzip.help/en/articles/2452495-unlocking-predictive-insights-for-your-sphere-contacts.md): Learn more about how to use credits to gain SmartTargeting rankings for your Sphere contacts!
- [SmartZip Rankings](http://www.smartzip.help/en/articles/2452804-smartzip-rankings.md): Understand what each contact rank means and how the rankings differ.

## Reach150

- [Requesting Recommendations Via Text Message](http://www.smartzip.help/en/articles/3709638-requesting-recommendations-via-text-message.md): How to send recommendation requests via text message
- [Reach150 Text Messaging Notifications](http://www.smartzip.help/en/articles/3709623-reach150-text-messaging-notifications.md): How to enable text messaging notifications
- ["Reach 150" Search Engine Optimization FAQ's](http://www.smartzip.help/en/articles/2761353-reach-150-search-engine-optimization-faq-s.md): Learn about Reach 150 Search Engine Optimization and the FAQ's
- [Reach150 Onboarding Webinar](http://www.smartzip.help/en/articles/2067458-reach150-onboarding-webinar.md)
- [I have both an ADMIN account and a USER account. How do I login to the right one?](http://www.smartzip.help/en/articles/1348772-i-have-both-an-admin-account-and-a-user-account-how-do-i-login-to-the-right-one.md)
- [Working with your Recommendation request page](http://www.smartzip.help/en/articles/1348782-working-with-your-recommendation-request-page.md)
- [Should I choose an Individual or a Business account?](http://www.smartzip.help/en/articles/1348774-should-i-choose-an-individual-or-a-business-account.md)
- [Maximize Recommendation Rate of Response: Steps To Take](http://www.smartzip.help/en/articles/1348781-maximize-recommendation-rate-of-response-steps-to-take.md)
- [Maximize Direct Traffic to Your Recommendation Page](http://www.smartzip.help/en/articles/1348783-maximize-direct-traffic-to-your-recommendation-page.md)
- [LinkedIn Business Pages: How to post a Reach150 Recommendation or Page](http://www.smartzip.help/en/articles/1348819-linkedin-business-pages-how-to-post-a-reach150-recommendation-or-page.md)
- [Increasing Exposure in Google Search Results](http://www.smartzip.help/en/articles/1348773-increasing-exposure-in-google-search-results.md)
- [How to Maximize Your Social Exposure](http://www.smartzip.help/en/articles/1348784-how-to-maximize-your-social-exposure.md)
- [Creating a Partner Network](http://www.smartzip.help/en/articles/1348797-creating-a-partner-network.md)
- [How to insert your Reach150 Profile link into your email signature](http://www.smartzip.help/en/articles/1348788-how-to-insert-your-reach150-profile-link-into-your-email-signature.md)
- [How to Integrate into Your CRM or Transaction System](http://www.smartzip.help/en/articles/1348779-how-to-integrate-into-your-crm-or-transaction-system.md)
- [How To Manage Email Notification Settings](http://www.smartzip.help/en/articles/1348816-how-to-manage-email-notification-settings.md)
- [How To insert a "Recommend Staff" request link into your website](http://www.smartzip.help/en/articles/1348790-how-to-insert-a-recommend-staff-request-link-into-your-website.md)
- [How to link your personal website to your Reach150 account via Widget](http://www.smartzip.help/en/articles/1348792-how-to-link-your-personal-website-to-your-reach150-account-via-widget.md)
- [How to Keep Your Recommendations When Switching to a New Company](http://www.smartzip.help/en/articles/1348818-how-to-keep-your-recommendations-when-switching-to-a-new-company.md)
- [How to Pin Your Reach150 Testimonial Profile to the top of your Facebook Page and LinkedIn Page](http://www.smartzip.help/en/articles/1348815-how-to-pin-your-reach150-testimonial-profile-to-the-top-of-your-facebook-page-and-linkedin-page.md)
- [Why does my Reach150 profile rank so well in search results?](http://www.smartzip.help/en/articles/1348786-why-does-my-reach150-profile-rank-so-well-in-search-results.md)
- [Can I add testimonials I received from elsewhere?](http://www.smartzip.help/en/articles/1348787-can-i-add-testimonials-i-received-from-elsewhere.md)
- [How does Reach150 help capture a high number of recommendations?](http://www.smartzip.help/en/articles/1348789-how-does-reach150-help-capture-a-high-number-of-recommendations.md)
- [How do my recommendations get published to Social Media?](http://www.smartzip.help/en/articles/1348798-how-do-my-recommendations-get-published-to-social-media.md)
- [How long before my Reach150 page shows up in search results?](http://www.smartzip.help/en/articles/1348809-how-long-before-my-reach150-page-shows-up-in-search-results.md)
- [Is it possible to integrate the recommendation request into our CRM tool?](http://www.smartzip.help/en/articles/1348812-is-it-possible-to-integrate-the-recommendation-request-into-our-crm-tool.md)
- [Can I use my Reach150 page as a Staff Directory?](http://www.smartzip.help/en/articles/1348808-can-i-use-my-reach150-page-as-a-staff-directory.md)
- [Analytics Overview](http://www.smartzip.help/en/articles/1348810-analytics-overview.md)
- [How to cancel your Reach150 account](http://www.smartzip.help/en/articles/1348814-how-to-cancel-your-reach150-account.md)
- [How Is My Profile Found Online?](http://www.smartzip.help/en/articles/1348803-how-is-my-profile-found-online.md)
- [Understanding Your Analytics](http://www.smartzip.help/en/articles/1348813-understanding-your-analytics.md)
- [How does Reach150 One-Click Advertising work?](http://www.smartzip.help/en/articles/1348795-how-does-reach150-one-click-advertising-work.md)
- [What types of sites will my ads NOT be seen on?](http://www.smartzip.help/en/articles/1348811-what-types-of-sites-will-my-ads-not-be-seen-on.md)

## Lead Capture & Nurture Tools

- [How do I set my preferences for my Lead Capture Websites?](http://www.smartzip.help/en/articles/1076267-how-do-i-set-my-preferences-for-my-lead-capture-websites.md)
- [What is the best way to utilize my lead capture websites?](http://www.smartzip.help/en/articles/1076183-what-is-the-best-way-to-utilize-my-lead-capture-websites.md)
- [Email Drip Campaign](http://www.smartzip.help/en/articles/1076200-email-drip-campaign.md)

## Contacts, CRM, and Check-In App

- [How are the rank buckets of "High", "Medium", and "Low" defined?](http://www.smartzip.help/en/articles/1144270-how-are-the-rank-buckets-of-high-medium-and-low-defined.md)
- [Bulk Email](http://www.smartzip.help/en/articles/2958512-bulk-email.md): Now with our new “Bulk Email” feature within the “Contacts” section you can send out emails to multiple Contacts in a single go.
- [How do I adjust home values?](http://www.smartzip.help/en/articles/1229753-how-do-i-adjust-home-values.md)
- [How do I download a list?](http://www.smartzip.help/en/articles/1229815-how-do-i-download-a-list.md)
- [How do I remove/unremove someone from my list?](http://www.smartzip.help/en/articles/1076286-how-do-i-remove-unremove-someone-from-my-list.md)
- [How do I update information for a contact?](http://www.smartzip.help/en/articles/1076256-how-do-i-update-information-for-a-contact.md)
- [How are the levels of "relationship" defined?](http://www.smartzip.help/en/articles/1076215-how-are-the-levels-of-relationship-defined.md)
- [What property information can I update, and how do I do it?](http://www.smartzip.help/en/articles/1076196-what-property-information-can-i-update-and-how-do-i-do-it.md)
- [How can I verify a home value?](http://www.smartzip.help/en/articles/1076187-how-can-i-verify-a-home-value.md)
- [Can I delete a CheckIn activity?](http://www.smartzip.help/en/articles/1076242-can-i-delete-a-checkin-activity.md)
- [Can I do a Bulk CheckIn?](http://www.smartzip.help/en/articles/1076214-can-i-do-a-bulk-checkin.md)
- [Does the Action Board send push notifications to my phone?](http://www.smartzip.help/en/articles/1076174-does-the-action-board-send-push-notifications-to-my-phone.md)
- [What types of activities can I log?](http://www.smartzip.help/en/articles/1076168-what-types-of-activities-can-i-log.md): Update your contacts in the account with any new interactions/activities/marketing with the homeowners
- [How can I remove one of my Labels from a Contact?](http://www.smartzip.help/en/articles/1076216-how-can-i-remove-one-of-my-labels-from-a-contact.md)
- [How can I use the map located on the Performance Dashboard?](http://www.smartzip.help/en/articles/1103924-how-can-i-use-the-map-located-on-the-performance-dashboard.md)
- [How Can I Delete a Lead?](http://www.smartzip.help/en/articles/1229386-how-can-i-delete-a-lead.md)
- [What is Included in the Performance Page of the Dashboard?](http://www.smartzip.help/en/articles/1315243-what-is-included-in-the-performance-page-of-the-dashboard.md)
- [How are lead follow up actions determined and what are their time frames?](http://www.smartzip.help/en/articles/1103920-how-are-lead-follow-up-actions-determined-and-what-are-their-time-frames.md)
- [What is the Lead Funnel and how can I use it?](http://www.smartzip.help/en/articles/1315230-what-is-the-lead-funnel-and-how-can-i-use-it.md)
- [How do I reassign a respondent into a different Lead Category?](http://www.smartzip.help/en/articles/1270559-how-do-i-reassign-a-respondent-into-a-different-lead-category.md)

## Add-Ons

- [Audience Builder](http://www.smartzip.help/en/articles/2845357-audience-builder.md): Define and add the audience as contacts to your Smart targeting account from the location of your choice, at No Extra Cost!
- [Facebook & Instagram Video Ads](http://www.smartzip.help/en/articles/2985556-facebook-instagram-video-ads.md): Utilize our NEW Video Ads to promote any upcoming events to an audience of your choice!
- [Custom Direct Mail Checkout](http://www.smartzip.help/en/articles/2781098-custom-direct-mail-checkout.md): Choose the right audience and be in touch with them using our Custom Direct Mailer Add-On feature!
- [Just Listed/Sold Card Overview](http://www.smartzip.help/en/articles/1103906-just-listed-sold-card-overview.md)
- [Just Listed/Just Sold Card FAQs](http://www.smartzip.help/en/articles/3294673-just-listed-just-sold-card-faqs.md)

## Updates and Announcements

- [SmartZip is changing how we bill for Direct Mail](http://www.smartzip.help/en/articles/4008782-smartzip-is-changing-how-we-bill-for-direct-mail.md): Why? How does it work? How does this benefit me?