We are very excited to welcome you to your SmartTargeting account! We know getting started with a brand new platform can be intimidating and we want to make sure you are supported every step of the way. Now that you've activated your account with us, it's time to get onboarded. Here is what you can expect during the onboarding process:
- Welcome Email and Call from your Support Team
- Recorded Onboarding Webinar video to be watched prior to your Application call
- Link to schedule Application Call
- Ongoing support available throughout your whole campaign
Ready to get started? Great! Here's how you can started with your Geo-Farm:
You should have received a Welcome Email from your Client Support Team with:
1. Your Account Log In Information
2. Support Team Contact Information
3. Link to watch the Onboarding Webinar
4. Link to schedule your Application Call with your Client Support Team
What is the Application Call? The Application Call is the time you and a member of your Support Team will get to go through your account together, help you figure out what features of your SmartTargeting account you'd like to utilize and how you will be utilizing them, and answer any questions about the program that you may have. It is recommended that you start thinking about how you would like to utilize your platform prior to the call; this will ensure we can focus and cater the call to your specific needs.
Just follow the steps in the Onboarding Webinar to ensure that your profile is set up prior to your Application Call. If you have any questions or need assistance getting started, please reach out to your Support Team. From all of us here at SmartZip, we look forward to helping you build your business!